Food Service Management
Employee incentive plan - Using data from patient surveys, I prepared a report that could be used to help employees visually see progress towards the department goal regarding quality of food served to the patients
SWOT analysis - The hospital employs several coffee cart placed throughout the hospital campus to help supplement income. I visited these carts and provided the manager with an analysis of how these carts could be better utilized to maximize profits and customer satisfaction.
Kitchen Layout and Design - Given specifications, I designed a hospital kitchen
Customer Satisfaction Survey - I developed and implemented a survey in the hospital cafe to measure customer satisfaction.
In-services - I prepared three different in-services that were given to the food-service staff at the hospital covering a variety of topics.
Food and Drug Interaction In-service - lesson plan
Food and Drug Interaction In-service - Post test and key
Hand-washing In-service - lesson plan
